Hospitality & Retail

Build up your confidence and cultivate a customer-service mindset as you chart a new career in the hospitality industry.

There’s an endless range of opportunities to stand out in the field that banks on the attributes of great service skills. Make a good impression and build a solid presence for yourself as a host, server, tourist guide, or wait staff.

Our course will help you strive for hospitality excellence- how to interact with guests and engage with customers. People Potential will bring you up to speed on what to expect when you start a new job in retail, fine dining or tourism hotspots.

Whatever you’re looking for, we’ll get you ready for the hospitality industry.

Check out the following pages to find out more about what each course can offer you:

Entry Criteria

These programmes are open to all people aged 16 years and over and have left school. Participants need to have a desire to gain qualifications in the relevant industry and progress to higher level training or employment.
You will also need to have an appropriate level of literacy and numeracy skills to study at the programme level which will be assessed during the selection interview process. The Selection interview process is completed to ensure the best possible chance of student success.
For programmes at Level 3 or below a Literacy & Numeracy test is required.