Retail

Fast-learners are always welcome in the retail industry and they can take up a spot as a frontline sales assistant, cashier, store merchandiser or store manager.

Customer service and communication skills are important skills to have, and our programme is tailored toward building those fundamental frontline skills. That said, making a sale is always crucial in retail work. Increase your confidence in cross-selling, promoting, and upselling the latest product inventory.

In this course, you will learn practical skills such as time management, product awareness, and customer service techniques. The goal is to enable you to engage customers so that you can give them a positive shopping experience.

Build a career in retail today!

PROGRAMME CONTENT INCLUDES:

  • Customer service
  • Store security
  • Product knowledge
  • Sales skills
  • Displays and merchandising
  • Payment transactions
  • Personal presentation
  • Industry related knowledge
  • Up to date CV that is stored on a secure database for future updates
  • and much much more!!!!

QUALIFICATIONS AVAILABLE:

  • Drivers Licence

ENTRY CRITERIA:

All students who wish to enrol must go through a selection interview process. Participants who meet these eligibility are able to take part in these programmes:

  • Aged 16 years and above and left school
  • Commitment to completing the qualifications
  • Commitment to move to higher-level education on completion of the programme
  • Have an appropriate level of literacy & numeracy skill to study at level 1 or 2

Plus:

LENGTH

SCHEDULE

VENUE

Whangarei, Kaikohe, Dargaville, Papakura and Hamilton Campus

PROGRAMME FEES:

There is no cost for eligible participants. All resources and materials are provided.

START DATES

Flexible, contact us for further information!

ENQUIRE TODAY